Your Journey with Murray & Murray

General Introduction

We design, manufacture and install beautiful stylish individual kitchens, furniture and interiors and have a reputation for originality in design, exceptional quality of craftsmanship and excellent customer service. We pride ourselves in offering a truly bespoke service where every piece of furniture is individually crafted to order and to your exact specifications.

The type of projects we are commissioned for is broad & varied but our flexible & accommodating approach remains consistently focused on customer satisfaction. Our philosophy is that nothing is impossible – and that is why we have been trusted by many of Scotland’s most successful architects & designers along with the most discerning of clients to deliver long lasting, custom made living spaces.

Our design portfolio is diverse covering all styles from period country houses to contemporary city apartments and everything in between. As every project is unique, we do not publish a definitive price list. We do however offer a no obligation, complimentary design & quotation service. This will give you an indication of cost, which highly depends on the size, construction & material specification you choose.

The Consultation

The first step to creating a truly unique bespoke interior is through conversation. We will arrange for you to meet with one of our designers either at our showroom or in your home to discuss your project further.  During this initial meeting we will compile an outline design brief for your project, covering topics such as your proposed building work, lifestyle, function, style, timescale & budget.  We listen closely to understand your needs so we can develop a solution that is practical and useable and that complements your lifestyle & taste. We can either work from architects plans at this stage or we can take our own site survey to obtain the relevant architectural information & dimensions of the room.

The Design

Once we have established your brief, our designers get to work creating a draft proposal of floor plans & elevations along with an initial estimate for the project.  This is normally produced within 2-3 weeks of your initial consultation.  We then meet again in the showroom to discuss the design & costs in more detail.  This gives you the opportunity to see the finer details of our design proposals from our showroom displays & extensive sample collection.  Once the final design & costs have been agreed, we will ask you to pay us a commissioning deposit.  This will allow us to progress the relevant service drawings along with securing a production slot in our workshop for your furniture to be made.  A schedule of works will be produced at this stage confirming the project programme.

The Build

We like to make our furniture the traditional way, using skilled craftsmen to carefully hand make every individual piece to order and to your exact specifications.  This can often take between 6-10 weeks, depending on the size & complexity of the project.  We use only the very best timbers that are sourced from suppliers certified by the Forest Stewardship Council who aim to promote the responsible management of the world’s forests.  It is through this commitment to quality materials & the best in Scottish craftsmanship that we are we able to deliver long lasting, quality built cabinetry no matter what the style.

Away from our workshop, your dedicated project manager & designer work in tandem to ensure that everything is in place prior to installation.  From sourcing unusual stone work surfaces, to the ordering of specialist cooking equipment, every last detail is carefully coordinated to ensure a smooth installation process.

The Installation

We understand that undertaking any kind of refurbishment in your home can be stressful experience. Over the years we have project managed many installations with the minimum of disruption.  Our fitters are fully employed by us & have often trained in our workshop for many years building our cabinetry before becoming installers.  We will plan and oversee the entire process including any preparatory work and additional trades that may be required. We understand that clear communication and organisation is of the utmost importance, that’s why your project manager will liaise with your architect or building contractor to consistently ensure everything is running on time, on budget and according to plan.  Once the project is complete, both your designer & project manager we will meet with you on site to review the finished article.  We will only request settlement of our final invoice once you are entirely happy.

Our Aftercare

Once you have settled in and started using your new furniture, rest assured we have taken care of the finer details, from registering your appliance guarantees to delivering a bespoke after care pack.  Our pack collates all of the final project specifications from colours & finishes to serial numbers & service details for your future reference.  It also contains aftercare advice & a selection of organic aftercare products to help keep your cabinetry looking good for many years to come.

Please be assured at any stage after completing the installation we will always be on hand to offer our support.